Amtote operations & Support Centers (OSC)
AmTote’s Operations & Support Centers (OSC) provide 24x7x365 wagering operations real-time monitoring and support for AmTote’s global customer base.
The 25+ member team monitors, maintains, operates, and provides comprehensive help desk support for multiple AmTote-owned hub centers as well as customer-owned hub centers powered by AmTote systems.
Hub locations: Maryland, New York, Ohio, Oregon, Isle of Man, Mauritius, Ontario, South Africa, Trinidad, Uruguay, Venezuela.
AmTote Field Operations
AmTote Field Operations provide direct management and support of raceday control (RDC) operations at racetracks and OTBs, as well as installation and site transitioning logistics.
New wagering channels
As AmTote has continued its transformation from “traditional tote company” to racing and gaming technology company, operators can capitalize on the newly integrated products that AmTote brings to the pari-mutuel and fixed-odds sectors in sports and racing, and in the gaming sector.
Historical Racing (“PariMAX™) Gaming, Pari-Mutuel Fantasy Sports, traditional pari-mutuel wagering, fixed odds wagering on sports and racing, are all operated from the AmTote Spectrum® System.
AmTote also offers a range of Professional Services from formal product management, software development, project management, customer integration testing platforms, and localized customer training services.
Open system interfaces
AmTote's ongoing commitment to developing and maintaining state-of-the-art, open-system interfaces has resulted in the industry's most robust tote systems interface, the Gateway Web Services (“GWS”) platform, and, more recently, the AmTote Foreign Systems Gateway (“AFG”). These platforms provide rapid and complete integration for third-parties utilizing both account and cash-based wagering applications.